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Cisco AS5800 Operations, Administration, Maintenance, and Provisioning Guide
DOC-7810814=
Chapter 5 Maintenance
Troubleshooting
RADIUS
Symptom
•
No response for Access/Accounting-Requests generated by NAS.
Possible Cause
•
Radius server/ports not reachable from NAS.
• NAS not configured/recognized by RADIUS server.
• Shared secret does not match.
• Unreliable connection between NAS and RADIUS.
Symptom
•
Getting Access-Reject for Access-Request.
Possible Cause
•
User is not in the radius database. Database needs reload.
• Incorrectly formatted/configured radius user profile.
• One of the check-items in profile does not match the corresponding value in Access-Request.
Symptom
•
Idle/Session timeout defined in RADIUS but not installed (MLP or PPP w/ 1-channel ISDN).
Possible Cause
•
Virtual-profile aaa not configured.
SGBP Troubleshooting
Debug Commands
• debug sgbp hellos
• debug sgbp errors
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