Cisco 9971 User Manual

CISCO 9971 Video Phone User Manual 

9 Primary line label Displays information about the primary phone line. Look for the blue icon on the line label to see which line is selected. In

Navigate to a submenu. (A right arrow (>) next to the menu item indicates that a submenu exists.) Highlight the menu item and press the item numbe

your system administrator, you also hear your ringtone play. The ringtone plays according to the following schedule:  At 10 minutes before power of

Line Status in Call History Calls for the same caller ID and phone number are grouped together only when they occur in chronological order and do not

 Press Applications and select Call History Step 2 Use the Navigation pad and Select button to scroll and select a call record or call group. Step

Step 3 From the Call History screen, select the call record that you want to dial and perform one of the following actions:  Press Call.  Pick up

Ringtone You can choose a different ringtone for each line that your phone plays to indicate an incoming call. For information about adding custom ri

Step 4 Press Off.  The Bluetooth icon disappears on the phone screen header. Font Size You can increase or decrease the maximum number of characte

Connect Bluetooth Accessory Before you can connect a Bluetooth accessory, it must be already added as an accessory to the phone. Cisco Unified Video

CloseCameraLensShutterThe following figure shows the location of the camera lens shutter. Procedure  Step1 To close the shutter, rotate the l

Phone Connections for Cisco Unified IP Phone 9971 Connect your phone to the corporate IP telephony network, using the following diagram. 1 DC ada

 Step4 Look for the installation confirmation message on the phone screen.  Step5 After installation is complete, adjust the View Area and Bri

 Step7 Look for the installation confirmation message on the phone screen.  Step8 After installation is complete, adjust the View Area and Bri

AutoTransmitWhen Auto Transmit Video is on, the camera streams video automatically during calls. When Auto Transmit is off, video for each call is

 Step2 Use the Navigation pad and Select button to scroll and select Accessories.  Step3 Highlight Cisco Unified Video Camera.  Step4 Select

HideorShowVideoYour system administrator sets up the default softkey (either Show Video or Hide Video) and the default view (video hidden or vide

AdjustPicture‐in‐PicturePositionProcedure  Step1 Press PIP to move the PIP window to a different quadrant of the screen.  Step2 To disable

EnableAutoTransmitProcedure Step 1  Step2 Use the Navigation pad and Select button to scroll and select Accessories.  Step3 Select Cisco U

• To decrease the camera viewing area, press the left or down arrow on the Navigation pad. Step5ResetCameraProcedure Step 1  Step2 Use the

SearchandDialContactWhileonCallProcedure Step 1 Press Flinders Directory on the touch screen  Step2Select one or both of these search cri

 Step3 Enter the user ID and PIN provided by your system administrator and press Submit.  Step4 To logout, select Log Out, press Select, and th

6 Handset connection The following picture shows the side of the phone. 1 USB port 3 Speaker port for output to optional external speakers 2 Ac

 Step5 Press Dial. DeletePersonalDirectoryEntryProcedureStep 1 Press Contacts  Step2 Sign in to Personal Directory.  Step3 Select Pers

 Step5 Press Select and then press FastDial.  Step6 Select a number and press Select.  Step7 Scroll to an unassigned fast-dial index. You ma

Step 2 Check for Voice Messages ProcedureCheck for voice messages in any of these ways: • Look for a solid red light on your handset. Messages Liste

On a Cisco Unified IP Phone 9971 touchscreen, press Voicemail.  Step2 Follow the prompts to listen to your voice messages. Basic Call Options Her

An Alert Call is a specific phone number that you consider important and want to be alerted to when you receive a call from - or dial a call to - thi

SetUpCallBackNotificationCall Back allows you to receive an audio and a visual notification on your phone when a busy or unavailable party becom

conference call. The recording restarts automatically when the conference call is established.  Step6 Press End Call to end the chaperoned call; a

• A Forward Allicon in the line label. • The forwarding information in the header.  Step4 To cancel call forwarding, press Forward Off. Call Park

If you fail to retrieve or answer the call within a specified amount of time, the call is redirected to another destination (set up by your system ad

Step5 If you do not retrieve the call within a certain amount of time (set by your system administrator) you will receive an alert tone, at which t

1 Phone screen Shows information about your phone, including directory number, call information (for example, caller ID, icons for an active call

If multiple calls are available for pick up, your phone picks up the oldest call first (the call that has been ringing for the longest time). Answer

Answer Call Using Group PickUp and Phone Number AnswerCallUsingGroupPickUpandPhoneNumberProcedure  Step1 Perform one of the following ac

Step3 If a programmable feature button is set up by your system administrator to answer calls, you can press the feature button to answer a ringing

 Step4 Press the line button for the other (held) call or if the held call is on another line: a) Press Active Calls. b) Choose a call from the

Your system administrator sets up a line button or softkey on your phone for DND with the ringer and visual notifications off by default. However, yo

Answer the new call with one of the following methods: Procedure Step1Press the flashing amber Session button or press Session on the touchscreen

Your administrator sets up the Queue Status button so that you can view statistics about the queue for the hunt group. Calls in the group call queue

Allows you to monitor the line status of (and pick up a ringing call on) a ringing call on a speed-dial button. Your system administrator can also se

Plus Dialing Plus Dialing allows you to press and hold the star (*) key for at least 1 second to insert a plus (+) sign as the first digit in a phone

• Your coworker’s line button pulses red. • You or the coworker can join a call on the shared line using the Barge feature. Barge converts the call

off rapidly), pulse (alternately dim and brighten), or appear solid (glow without interruption). •  Flashing amber : Ringing call. Press this butto

Procedure Enter the speed-dial code and press Speed Dial. UseSpeed‐DialCodeOff‐HookBeforeYouBeginBefore you can use speed-dial codes on your p

SwapBetweenCallsBeforeCompletingTransferAfter you connect to the transfer recipient—but before you transfer a call to this party—you can press

you do not have an All Calls button, contact your system administrator to set up this feature. Your administrator can also set up your primary line k

A. The Swap softkey allows you to toggle between two calls before completing the transfer or creating a conference. This allows you to consult privat

A. Video transmission is muted (blocked) until you resume the call. Q. What do the different light colors on my Cisco Unified Video Camera indicate?

Troubleshooting Tips MissingAlertCallsButtonI would like to use the Alert Calls button but it is not on my phone. Possible Cause It has not been

6 Conference button Creates a conference call. 7 Hold button Places a connected call on hold and toggles between an active and held call. 8 Transfe

17 Phone display Can be positioned to your preferred viewing angle. 18 Programmable feature buttons (also called feature buttons) Correspond to ph

1 Header Displays the date, time, and information (such as phone number) about the selected line. 2 Primary line label Displays the primary line ph

2 Session label (for connected call) Displays information (such as call status and duration) about a connected call on the selected line. The timer c