Cisco 9971 User Manual download pdf (Page 52)

you do not have an All Calls button, contact your system administrator to set up this

feature. Your administrator can also set up your primary line key to act the same as

the All Calls button.

Q. Why does my call disappear after I accidently press a button?

A. If you are on a call and press a button for another line, your line view will change.

Your current call disappears from view and calls for the newly selected line are

displayed. To redisplay the call you are on, select the line that it is on, press All

Calls, or, press the Primary line key if it is set up by your administrator to display all

calls.

Q. How do I check missed calls on my phone?

A. To check missed calls on your phone, perform the following actions:

• Press Applications, select Call History, and press Missed.

• Press Missed Calls.

Q. How do I exit from a running application?

A. To exit from a running applications you must:

Press Applications .

Use the Navigation pad and Select button to scroll and select

Running Applications.

Select a running application and press Close App to close the

application.

When prompted, save your changes.

Press Exit end the running application.

If you do not exit a running application, it continues to run in the background. Q. How

do I connect two calls and then drop from the line myself?

A. When you are on an active call (not on hold), do the following:

Press Transferand enter the transfer recipient’s phone number in one of these ways:

• Press the session button of a held call.

• Enter the transfer recipient’s phone number.

• Scroll to a Call History record and press Call.

• Press a speed-dial button.

• Press Speed Dial, enter a speed-dial number or highlight the number you

want to call, and press Speed Dial again.

• Press Active Calls and select a held call. The transfer completes

immediately.

 2 Press Transfer again. You do not have to wait for the recipient to

answer to complete the transfer.

Q. What does the Swap softkey do?

Frequently

Asked

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Cisco 9971 User Manual Page 52