Cisco 7304 Installation Guide Page 74

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6-6
Cisco 7304 Router Modular Services Card and Shared Port Adapter Hardware Installation Guide
OL-4681-01
Chapter 6 Installing and Removing a Shared Port Adapter
Checking the Installation
d. Insert the SPA in the MSC by sliding the SPA all the way in the MSC until the SPA is firmly seated
in the SPA interface connector. When fully seated in the MSC, the SPA might be slightly behind the
MSC faceplate.
e. After the system reinitialization, the STATUS LED on the SPA should go on and remain on. If the
STATUS LED remains on, proceed to Step 5. If it does not, proceed to Step 4.
Step 4 If the STATUS LED on a SPA still fails to go on and the problem is not FPD-related, remove the MSC
and install it in another available slot on the router.
If the STATUS LED on the SPA goes on, suspect a failed backplane port in the original slot.
If the STATUS LED fails to go on, remove the MSC and ensure the SPA is firmly seated in its slot.
Remove and reinstall it accordingly.
If the STATUS LED still fails to go on, but other LEDs on the SPA go on to indicate activity, proceed
to Step 5 to resume the installation check; suspect that the STATUS LED on the SPA has failed.
Contact a service representative to report the problem and obtain further instructions.
If no LEDs on the SPA go on:
Verify that the SPA is supported on the MSC and that it has the required hardware revision. If
the SPA is not supported or has an old hardware revision, the show diag command output will
verify that the MSC is deactivated.
Suspect a faulty MSC. Contact a service representative to report the problem and obtain further
instructions.
Step 5 If the SPA is new and not a replacement, configure the new SPA using the Cisco 7304 Modular Services
Card and Shared Port Adapter Software Configuration Guide.
Step 6 If the MSC is a replacement, use the show interfaces type slot-number/port-number/SPA-port-number
command or the show controllers command to verify the status of the SPAs. (See the “Using show
Commands to Verify MSC and SPA Status” section on page 6-6.)
If you replaced an MSC with another MSC with a different SPA installed, the system recognizes the
interfaces on the previously configured SPA but does not recognize the new SPA interfaces. The new
interfaces remain in the shutdown state until you configure them.
Step 7 When the interfaces are up, check the activity of each SPA by observing the STATUS LEDs.
Step 8 If the port LED (a port LED is one of the numbered LEDs) on the SPA fails to go on and a cable is
connected to the interface port, check the cable connection and make certain it is properly seated in the
connector.
Step 9 Repeat Step 1 through Step 8 to verify that any additional MSCs are properly installed.
If you experience other problems that you are unable to solve, contact Cisco Technical Support (see the
“Obtaining Technical Assistance” section on page -xi) or a service representative for assistance.
To configure the new interface, use the Cisco 7304 Modular Services Card and Shared Port Adapter
Software Configuration Guide.
Using show Commands to Verify MSC and SPA Status
The following steps use show commands to verify that the new SPAs are configured and operating
correctly:
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