Cisco MGX 8950 Specifications Page 546

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A-46
Cisco MGX 8850 (PXM1E/PXM45), Cisco MGX 8950, Cisco MGX 8830, and Cisco MGX 8880 Configuration Guide
Release 5.0.10, OL-3845-01 Rev. B0, August 16, 2004
Appendix A Downloading and Installing Software Upgrades
Troubleshooting Upgrade Problems
Troubleshooting Upgrade Problems
Table A-4 lists symptoms of upgrade problems and suggestion on how to correct them.
Tip When troubleshooting problems on standby PXM cards or cards that do not start up to the active state,
establish communications through the boot IP address or through the console port.
Table A-4 Troubleshooting Upgrade Problems
Primary Symptom Secondary Symptom Suggested Action
loadrev or runrev
command fails
—The loadrev command is blocked when a previous upgrade has
not been completed with the commitrev command. Enter the
dsprevs command to locate the cards that are still being
upgraded.
For more information on a particular card, enter the dspcd
<slot> command and verify that the current, primary, and
secondary software revision numbers are identical. If the
numbers are not identical, issue the commitrev <slot>
command.
Enter the dspcds and verify that the standby card is in standby
state. Also look for a -U or -D in the dspcds command display,
which indicates that the card is in the process of being upgraded
(-U) or downgraded (-D). The loadrev and runrev commands
are blocked whenever the standby card is not in standby state or
an upgrade or downgrade is in progress.
After restart, the switch
stops displaying messages
and does not display a
prompt.
Press Return to display the prompt.
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