Contents
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Cisco Media Gateway Manager 5.0 User Guide
OL-5461-02
C.10.2.4 Node Resync Fails C-100
C.10.2.5 Polling of Real Time Counters Fails C-100
C.10.2.6 Some Real Time Counters Are Not Shown C-101
C.10.2.7 Unable to Start/Stop/Modify BERT Operations C-101
C.10.2.8 Unable to Start/Stop IMA Link Test Patterns C-102
C.10.2.9 Cannot Perform Connection Diagnostics C-102
C.10.2.10 Miscellaneous Issues / Problems in Diagnostics Center C-103
C.11 Performance Management Collection and Parsing Problems C-103
C.11.1 PM Collection Issues C-103
C.11.1.1 pmcollector—Generic Troubleshooting C-104
C.11.1.2 PM Collection Fails for the Node - Logfile Shows "Node not discovered" C-104
C.11.1.3 PM Collection Fails for the Node - Logfile Shows "Card not discovered" C-105
C.11.1.4 PM Collection Fails for the Node - Logfile Shows "Time not synchronized" C-105
C.11.1.5 PM Collection Fails for the Node - Logfile Shows "Snmp failed" C-105
C.11.1.6 PM Collection Fails for the Node - Logfile Shows "Ftp failed" C-106
C.11.1.7 PM Collection Fails for the Node - Logfile Shows "Polling failed and wait for major
retry" or "Major retry failed and wait for critical retry" or "Critical retry failed and wait for history
retry" or "History retry failed and wait for next retry" or "No more retry"
C-106
C.11.2 PM Parsing Issues C-107
C.11.2.1 StatsParser—Generic Troubleshooting C-107
C.11.2.2 StatsParser—Files Are Parsed But the Files Are Listed in the BadFileList C-107
C.12 Statistics Report Problems C-108
C.12.1 Statistics Report C-108
C.12.2 If You Collected Data and You See No Data Available C-108
C.12.3 If You Generate Report and Don't See Data for a Long Time C-108
C.12.4 You See FDNs for Other Entities When You Generate Report C-109
C.12.5 You See Wrong FDN for Raw Report C-109
C.12.6 The Utilization Report Value Is Greater Than 100% C-109
C.13 Service Agent Problems C-110
C.13.1 RtmProxy C-110
C.13.1.1 Registration with RtmProxy Failed C-110
C.13.1.2 Not Receiving Any Traps C-111
C.13.1.3 Manager Gets Deregistered C-112
C.13.1.4 Nodal Community Strings Do Not Work C-112
C.14 Audit Trail Log Problems C-113
C.14.1 Audit Trail Logging Mechanism C-113
C.14.1.1 AuditLogger.conf Usage C-113
C.14.1.2 Audit Trail Log File Naming Convention C-113
C.14.1.3 Open a Dialog Box in a Cisco MGM GUI, There Is No Record in the Audit Trail Log
File
C-113
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