Cisco ONS 15454 SDH Specifications download pdf (Page 97)

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Cisco ONS 15454 SDH Troubleshooting and Maintenance Guide, R3.3

May 2002

Chapter 2 General Troubleshooting

CTC Operation and Connectivity

Step 4 Under the Category column on the left-hand side, go to Advanced and select the Cache tab.

Step 5 Change your disk cache folder to point to the cache file location.

The cache file location is usually C:\ProgramFiles\Netscape\Users\<yourname>\cache. The

<yourname> segment of the file location is often the same as the user name.

2.3.4 Operation: Sluggish CTC Operation or Login Problems

Symptom: You experience sluggish CTC operation or have problems logging into CTC.

Table 2-4 describes the potential cause(s) of the symptom and the solution(s).

Procedure: Delete the CTC Cache File Automatically

Step 1 Enter an ONS 15454 SDH IP address into the browser URL field. The initial browser window shows a

Delete CTC Cache button.

Step 2 Close all open CTC sessions and browser windows. The PC operating system will not allow you to delete

files that are in use.

Step 3 Click the Delete CTC Cache button on the initial browser window to clear the CTC cache. Figure 2-10

shows the Delete CTC Cache screen.

Table 2-4 Sluggish CTC Operation or Login Problems

Possible Problem Solution

The CTC cache file may

be corrupted.

Delete the CTC cache file. This operation forces the ONS 15454 SDH to

download a new set of jar files to your computer hard drive. See the “Delete

the CTC Cache File Automatically” section on page 2-17 or the “Delete the

CTC Cache File Manually” section on page 2-18.

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Cisco ONS 15454 SDH Specifications Page 97