Cisco ONS 15454 SDH Specifications download pdf (Page 99)

2-19

Cisco ONS 15454 SDH Troubleshooting and Maintenance Guide, R3.3

May 2002

Chapter 2 General Troubleshooting

CTC Operation and Connectivity

2.3.6 Operation: CTC Cannot Launch Due to Applet Security Restrictions

Symptom The error message “Unable to launch CTC due to applet security restrictions” appears after you

enter the IP address in the browser window.

Table 2-6 describes the potential cause(s) of the symptom and the solution(s).

Procedure: Manually Edit the java.policy File

Step 1 Search your computer for the java.policy file and open it with a text editor (Notepad or Wordpad).

Step 2 Verify that the end of this file has the following lines:

// Insert this into the system-wide or a per-user java.policy file.

// DO NOT OVERWRITE THE SYSTEM-WIDE POLICY FILE--ADD THESE LINES!

grant codeBase "http://*/fs/LAUNCHER.jar" {

permission java.security.AllPermission;

};

Step 3 If these five lines are not in the file, enter them manually.

Step 4 Save the file and restart Netscape.

CTC should now start correctly.

Step 5 If the error message is still reported, save the java.policy file as .java.policy.

Table 2-5 Node Icon is Grey on CTC Network View

Possible Problem Solution

A username/password

mismatch.

Usually accompanied by a NOT-AUTHENTICATED alarm. Correct the

username and password as described in the “Operation: Username or

Password Does Not Match” section on page 2-20.

No IP connectivity

between nodes.

Usually accompanied by Ethernet-specific alarms. Verify the Ethernet

connections as described in the “Ethernet Connections” section on

page 2-24.

A lost DCC connection. Usually accompanied by an EOC alarm. Clear the EOC alarm and verify the

DCC connection as described in the “EOC” section on page 1-27.

Table 2-6 CTC Cannot Launch Due to Applet Security Restrictions

Possible Problem Solution

Did not execute the

javapolicyinstall.bat

file, or the java.policy

file may be incomplete.

1. Verify that you have executed the javapolicyinstall.bat file on the

ONS 15454 SDH software CD. This file is installed when you run the

CTC Setup Wizard (see the CTC installation information in the Cisco

ONS 15454 SDH Installation and Operations Guide for instructions).

2. If you ran the javapolicyinstall.bat file but still receive the error

message, you must manually edit the java.policy file on your computer.

See the “Manually Edit the java.policy File” section on page 2-19.

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