Chapter 2 Making Calls on Your Phone
Viewing and Dialing from the Phone Logs
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Cisco IP Phone 7960G and 7940G User Guide
OL-4637-01
Viewing and Dialing from the Phone Logs
If your phone display indicates that you have missed calls, you can use the Missed
Calls option on the Directory menu to view your call history and to call back the
person whose call you missed. Likewise, you can view call histories and place
calls from the Received Calls and Placed Calls directories.
If the network shuts down or is reset, you might lose your call history records. If
you use Cisco CallManager Extension Mobility (see Chapter 9, “Logging In to
Your Extension Using the Cisco CallManager Extension Mobility Feature”), the
call history is available only for times you are logged into the phone. Also, there
is a limit on the number of call history records that can be stored. Your system
administrator can provide information on this limit.
You can delete all records in the Missed, Received, or Placed directories from the
Directories menu. Use the Navigation button to select the directory that you want
to delete and pressing the Clear softkey.
Follow these steps to view or dial from a call log on your phone:
Procedure
Step 1 Press the Directories button.
Step 2 Use the Navigation button to select the desired directory, and press the Select
softkey.
Step 3 To place a call from any directory, use the Navigation button to select the record,
then press the Dial softkey.
Note Use the EditDial softkey to add digits to the front of the number. (For
example, if the call was from an outside, long-distance caller, you might
need to add the digits 9-1 to the number before dialing.) Then, press the
Dial softkey.
Step 4 Press the Exit softkey twice to exit the Directory menu.
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