Cisco 7940 - IP Phone VoIP User's Guide download pdf (Page 60)

Chapter 3 Redirecting Calls on Your Phone

Forwarding Calls to Another Extension

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Cisco IP Phone 7960G and 7940G User Guide

OL-4637-01

Tip If there is more than one incoming call involved when you activate call pickup,

the first unanswered call will ring at your phone.

How to Pick Up Calls Outside of Your Group

Group call pickup allows you to pick up incoming calls within your own group or

in other groups. A “group” might contain coworkers in neighboring offices or

cubes.

You must dial the appropriate call group pickup number when using this feature.

A call group pickup number is provided to you by your system administrator.

Procedure

Step 1 Press any available line button.

Step 2 Press the GPickUp softkey.

Step 3 Dial the required call group pickup number.

Step 4 Answer the incoming call that is redirected to your phone.

Step 5 To pick up a call using a different call group pickup number, hang up and begin

again at Step 1.

Tip If there is more than one incoming call involved when you activate call group

pickup, you receive the first unanswered call. If there is no unanswered call in the

group, or if you dial an invalid group number, you receive a fast busy tone.

Forwarding Calls to Another Extension

Call forwarding allows you to redirect all incoming calls from your

Cisco IP Phone to another number.

Use call forwarding to:

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Cisco 7940 - IP Phone VoIP User's Guide Page 60