Cisco 7940 - IP Phone VoIP User's Guide Page 61
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Cisco IP Phone 7960G and 7940G User Guide
OL-4637-01
Chapter 3 Redirecting Calls on Your Phone
Forwarding Calls to Another Extension
• Send incoming calls to another number where you can answer the calls (for
example, if you are going to be working in an alternate office).
• Send incoming calls directly to your voice messaging system. Your desk
phone does not ring when calls are routed to your voice messaging system
through the call forwarding feature.
Call forwarding can send your calls to another Cisco IP Phone or to a traditional
analog phone.
If there is no answer at the forwarded number, either by a person by a voice
messaging system, the call will be sent back to your voice messaging system.
Setting Up Call Forwarding on Your Phone
Follow these steps to set up call forwarding on your phone.
Note You can also set up and cancel call forwarding from the web. See the
“Customizing Your Cisco IP Phone on the Web” section on page 6-3 and refer to
Customizing Your Cisco IP Phone on the Web for additional details.
Procedure
Step 1 Press the CFwdAll softkey. You should hear two beeps.
Step 2 Enter the number to which you want to forward all of your calls, exactly as you
would if you were placing a call to that number.
Note For example, enter an access code such as 9 or the area code, if necessary.
Your system administrator might restrict the call forwarding feature to
numbers within your company.
After you enter the number, an animated phone icon with a flashing right arrow
appears in the upper-right corner of the LCD screen. The LCD screen also
displays a message confirming the number or extension to which your calls are
being forwarded.
- User Guide 1
- All rights reserved 3
- CONTENTS 5
- Contents 6
- A FAQ A-1 9
- B Safety Notices B-1 10
- About this Guide 11
- Obtaining Documentation 13
- Documentation CD-ROM 14
- Ordering Documentation 14
- Documentation Feedback 14
- Cisco TAC Website 15
- Opening a TAC Case 15
- TAC Case Priority Definitions 16
- Document Conventions 18
- Waarschuwing 19
- Varoitus 19
- Attention 20
- Avvertenza 20
- Advarsel 21
- ¡Advertencia! 21
- Varning! 22
- Before You Begin 29
- Procedure 29
- Using Feature Buttons 34
- Using Help on Your Phone 35
- Using Softkeys 35
- Choosing a Menu Item 36
- Using the Handset 37
- Adjusting the Handset Rest 37
- Using the Speaker 38
- Using a Headset 39
- Making Calls on Your Phone 41
- Placing a Call 42
- Answering a Call 45
- Using Cisco Call Back 46
- Using Mute and Hold 49
- Tracing Suspicious Calls 50
- Setting Up a Priority Call 52
- Receiving a Priority Call 52
- MLPP Messages 53
- Transferring Calls 55
- Extension Using Call Pickup 59
- Placing a Conference Call 65
- Understanding Shared Lines 68
- Support for Conference Modes 69
- Using Meet-me Conferences 72
- Joining a Meet-me Conference 73
- Adjusting the Ringer Volume 76
- Changing your Password or PIN 80
- Managing Your Phone Contacts 85
- Using a Personal Address Book 86
- Synchronizer 88
- Using the Fast Dial Service 88
- Number on Your Phone 89
- Dialing a Fast Dial Entry 90
- Cisco CallManager Extension 93
- Mobility Feature 93
- Mobility 95
- Mobility PIN 96
- Troubleshooting Your Phone 97
- Accessing Model Information 100
- Accessing Status Data 101
- Diagnosing Problems 102
- OL-4637-01 102
- APPENDIX 105
- Appendix A FAQ 106
- How do I forward calls? 108
- Safety Notices 113
- Cisco IP Phone: 114
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