Cisco IPS 7.1 Installation Guide download pdf (Page 233)

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Cisco Intrusion Prevention System Appliance Hardware Installation Guide for IPS 7.1

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Appendix C Obtaining Software

Obtaining a License Key From Cisco.com

If you already have a valid license on the sensor, you can click Download on the License pane to

download a copy of your license key to the computer that the IDM or IME is running on and save it to a

local file. You can then replace a lost or corrupted license, or reinstall your license after you have

reimaged the sensor.

Service Programs for IPS Products

You must have a Cisco Services for IPS service contract for any IPS product so that you can download

a license key and obtain the latest IPS signature updates. If you have a direct relationship with Cisco

Systems, contact your account manager or service account manager to purchase the Cisco Services for

IPS service contract. If you do not have a direct relationship with Cisco Systems, you can purchase the

service account from a one-tier or two-tier partner.

When you purchase the following IPS products you must also purchase a Cisco Services for IPS service

contract:

• IPS 4240

• IPS 4255

• IPS 4260

• IPS 4270-20

• IPS 4345

• IPS 4360

• IPS 4510

• IPS 4520

When you purchase an ASA 5500 series adaptive security appliance product that does not contain IPS,

you must purchase a SMARTnet contract.

Note SMARTnet provides operating system updates, access to Cisco.com, access to TAC, and hardware

replacement NBD on site.

When you purchase an ASA 5500 series adaptive security appliance product that ships with an IPS

module installed, or if you purchase one to add to your ASA 5500 series adaptive security appliance

product, you must purchase the Cisco Services for IPS service contract.

Note Cisco Services for IPS provides IPS signature updates, operating system updates, access to Cisco.com,

access to TAC, and hardware replacement NBD on site.

For example, if you purchase an ASA 5585-X and then later want to add IPS and purchase an

ASA-IPS10-K9, you must now purchase the Cisco Services for IPS service contract. After you have the

Cisco Services for IPS service contract, you must also have your product serial number to apply for the

license key.

Caution If you ever send your product for RMA, the serial number changes. You must then get a new license key

for the new serial number.

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Cisco IPS 7.1 Installation Guide Page 233