Cisco IPS 7.1 Installation Guide download pdf (Page 282)

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Cisco Intrusion Prevention System Appliance Hardware Installation Guide for IPS 7.1

OL-24002-01

Appendix E Troubleshooting

Recovering the Password

Recovering the ASA 5585-X IPS SSP Password

Note To reset the password, you must have ASA 8.2.(4.4) or later or ASA 8.4.2 or later. The

ASA 5585-X IPS SSP is not supported in ASA 8.3(x).

You can reset the password to the default (cisco) for the ASA 5585-X IPS SSP using the CLI or the

ASDM. Resetting the password causes it to reboot. IPS services are not available during a reboot.

Use the hw-module module slot_number password-reset command to reset the password to the default

cisco. If the module in the specified slot has an IPS version that does not support password recovery, the

following error message is displayed:

ERROR: the module in slot <n> does not support password recovery.

To reset the password on the ASA 5585-X IPS SSP, follow these steps:

Step 1 Log into the adaptive security appliance and enter the following command:

asa# hw-module module 1 password-reset

Reset the password on module in slot 1? [confirm]

Step 2 Press Enter to confirm.

Password-Reset issued for slot 1.

Step 3 Verify the status of the module. Once the status reads Up, you can session to the ASA 5585-X IPS SSP.

asa# show module 1

Mod Card Type Model Serial No.

--- -------------------------------------------- ------------------ -----------

1 ASA 5585-X IPS Security Services Processor-4 ASA5585-SSP-IPS40 JAF1436ABSG

Mod MAC Address Range Hw Version Fw Version Sw Version

--- --------------------------------- ------------ ------------ ---------------

1 5475.d029.8c74 to 5475.d029.8c7f 0.1 2.0(12)3 7.1(4)E4

Mod SSM Application Name Status SSM Application Version

--- ------------------------------ ---------------- --------------------------

1 IPS Up 7.1(4)E4

Mod Status Data Plane Status Compatibility

--- ------------------ --------------------- -------------

1 Up Up

Step 4 Session to the ASA 5585-X IPS SSP.

asa# session 1

Opening command session with slot 1.

Connected to slot 1. Escape character sequence is 'CTRL-^X'.

Step 5 Enter the default username (cisco) and password (cisco) at the login prompt.

Password: cisco

You are required to change your password immediately (password aged)

Changing password for cisco.

(current) password: cisco

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