Cisco IPS 7.1 Installation Guide Page 9

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Contents
ix
Cisco Intrusion Prevention System Appliance Hardware Installation Guide for IPS 7.1
OL-24002-01
Installing the ASA 5585-X IPS SSP System Image Using ROMMON D-27
APPENDIX
E Troubleshooting E-1
Contents E-1
Cisco Bug Search E-2
Preventive Maintenance E-2
Understanding Preventive Maintenance E-2
Creating and Using a Backup Configuration File E-3
Backing Up and Restoring the Configuration File Using a Remote Server E-3
Creating the Service Account E-5
Disaster Recovery E-6
Recovering the Password E-7
Understanding Password Recovery E-8
Recovering the Password for the Appliance E-8
Using the GRUB Menu E-8
Using ROMMON E-9
Recovering the ASA 5500-X IPS SSP Password E-10
Recovering the ASA 5585-X IPS SSP Password E-12
Disabling Password Recovery E-13
Verifying the State of Password Recovery E-14
Troubleshooting Password Recovery E-15
Time Sources and the Sensor E-15
Time Sources and the Sensor E-15
Synchronizing IPS Module Clocks with Parent Device Clocks E-16
Verifying the Sensor is Synchronized with the NTP Server E-16
Correcting Time on the Sensor E-17
Advantages and Restrictions of Virtualization E-17
Supported MIBs E-18
When to Disable Anomaly Detection E-19
Troubleshooting Global Correlation E-19
Analysis Engine Not Responding E-20
Troubleshooting RADIUS Authentication E-21
Troubleshooting External Product Interfaces E-21
External Product Interfaces Issues E-21
External Product Interfaces Troubleshooting Tips E-22
Troubleshooting the Appliance E-22
The Appliance and Jumbo Packet Frame Size E-23
Hardware Bypass and Link Changes and Drops E-23
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