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Cisco Intrusion Prevention System Appliance Hardware Installation Guide for IPS 7.1
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Appendix E Troubleshooting
Troubleshooting the Appliance
Step 4 Make sure you have the latest software updates.
sensor# show version
Application Partition:
Cisco Intrusion Prevention System, Version 7.1(3)E4
Host:
Realm Keys key1.0
Signature Definition:
Signature Update S605.0 2011-10-25
OS Version: 2.6.29.1
Platform: ASA5585-SSP-IPS10
Serial Number: 123456789AB
No license present
Sensor up-time is 13 days.
Using 4395M out of 5839M bytes of available memory (75% usage)
system is using 26.2M out of 160.0M bytes of available disk space (16% usage)
application-data is using 69.7M out of 171.6M bytes of available disk space (43%
usage)
boot is using 57.3M out of 70.5M bytes of available disk space (86% usage)
application-log is using 494.0M out of 513.0M bytes of available disk space (96%
usage)
MainApp S-2011_NOV_16_00_20_7_1_3_46 (Release) 2011-11-16T00:23:0
6-0600 Running
AnalysisEngine S-2011_NOV_16_00_20_7_1_3_46 (Release) 2011-11-16T00:23:0
6-0600 Running
CollaborationApp S-2011_NOV_16_00_20_7_1_3_46 (Release) 2011-11-16T00:23:0
6-0600 Running
CLI S-2011_NOV_16_00_20_7_1_3_46 (Release) 2011-11-16T00:23:0
6-0600
Upgrade History:
IPS-K9-7.1-3-E4 00:30:07 UTC Wed Nov 16 2011
Recovery Partition Version 1.1 - 7.1(3)E4
Host Certificate Valid from: 16-Nov-2011 to 16-Nov-2013
sensor#
Note If you do not have the latest software updates, download them from Cisco.com. Read the
Readme that accompanies the software upgrade for any known DDTS for the ARC.
Step 5 Make sure the configuration settings for each device are correct (the username, password, and IP
address).
Step 6 Make sure the interface and directions for each network device are correct.
Step 7 If the network device is using SSH-3DES, make sure that you have enabled SSH connections to the
device.
Step 8 Verify that each interface and direction on each controlled device is correct.
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