Cisco Explorer 1540 Specifications download pdf (Page 148)

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)

OL-20105-01

Chapter 5 Cisco Unified Real-Time Monitoring Tool Tracing, PerfMon Counters, and Alerts

Performance Monitoring in RTMT

Cisco Lines

The Cisco Lines object represents the number of Cisco lines (directory numbers) that can dial and

connect to a device. Lines represent all directory numbers that terminate on an endpoint. The directory

number that is assigned to it identifies the line. The Cisco Lines object does not include directory

numbers that include wildcards such as a pattern for a Digital or Analog Access gateway.

The Active counter represents the state of the line, either active or not active. A zero indicates that the

line is not in use. When the number is greater than zero, this indicates that the line is active, and the

number represents the number of calls that are currently in progress on that line. If more than one call is

active, this indicates that the call is on hold either because of being placed on hold specifically (user

hold) or because of a network hold operation (for example, a transfer is in progress, and it is on transfer

hold). This applies to all directory numbers that are assigned to any device.

Cisco Locations

The Cisco Location object provides information about locations that are defined in Cisco Unified

Communications Manager.

Table 5-19 contains information on Cisco location counters.

Ta b l e 5-18 Cisco IP Manager Assistant Service

Counters Counter Description

AssistantsActive This counter represents the number of assistant consoles that are currently active.

An active assistant console exists when an assistant is logged in from the assistant

console desktop application.

LinesOpen This counter represents the number of phone lines that the Cisco Unified

Communications Manager Assistant application opened. An open phone line

exists when the application assumes line control from CTI.

ManagersActive This counter represents the current number of managers that the Cisco IPMA is

servicing.

SessionsCurrent This counter represents the total number of managers assistants that are currently

using the Cisco Unified Communications Manager Assistant application. Each

manager and each assistant constitute an active session; so, for one

manager/assistant pair, this counter would reflect two sessions.

Ta b l e 5-19 Cisco Locations

Counters Counter Description

BandwidthAvailable This counter represents the current bandwidth in a given location. A value of 0

indicates that no bandwidth is available.

BandwidthMaximum This counter represents the maximum bandwidth that is available in a given

location. A value of 0 indicates that infinite bandwidth is available.

CallsInProgress This counter represents the number of calls that are currently in progress on a

particular Cisco Unified Communications Manager.

OutOfResources This counter represents the total number of times that a call on a particular Cisco

Unified Communications Manager through the location failed due to lack of

bandwidth.

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