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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Warning-Level Alarms
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
WA RN I NG
Routing List
SDL
SDI
Sys Log
Event Log
Alert Manager
Parameter(s)
Policy Decision Point(String)
Reject Reason(String)
Called Party Number(String)
Calling Party Number(String)
Calling User Id(String)
Recommended Action
Evaluate the information provided in this alarm (caller's user ID, to and from DNs, and so on) to
determine if the call attempt was an innocent mistake to dial a number that the user didn't realize was
not routable for him or her, or to discover whether the user is intentionally trying to circumvent the
policy restrictions. If the rejected call was caused by an innocent mistake, educate the affected user about
the numbers that he or she is allowed to dial. Your organization may have a policy or guidelines to follow
when investigating call rejects. In addition to or instead of the steps recommended here, please refer to
your company's guidelines.
CCDLearnedPatternLimitReached
CCD has reached the maximum number of learned patterns allowed.
The CCD requesting service has limited the number of learned patterns to a number defined in the
service parameter, CCD Maximum Numbers of Learned Patterns. This alarm indicates that the CCD
requesting service has met the maximum number of learned patterns allowed.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
WA RN I NG
Routing List
SDL
SDI
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