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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Warning-Level Alarms
Recommended Action
Perform the following steps:
Step 1 Ensure that the user is a valid EMCC user and that user home cluster is added as a EMCC remote cluster
(From Unified CM Administration window, go to System > EMCC > Remote Cluster > Add New).
Step 2 Contact remote site administrator to enable user for EMCC (From Unified CM Administration window,
go to User Management > End User > Select User > Enable Extension Mobility Cross Cluster
checkbox).
Step 3 Contact remote site administrator for adding or freeing EMCC Base Devices (From Unified CM
Administration window, go to Bulk Administration > EMCC > Insert/Update EMCC).
Step 4 Contact remote site administrator to validate the remote cluster setting for this cluster.
Step 5 Ensure that a bundle of all Tomcat certificates (PKCS12) got imported into the local tomcat-trust
keystore (From the OS Administration window, go to Security > Certificate Management.
ErrorParsingResponseFromPDP
Cisco Unified Communications Manager failed to parse one or multiple optional elements or attributes
in the call routing response from the policy decision point.
A routing response was received from the policy decision point (PDP) but Cisco Unified
Communications Manager (Unified CM) failed to parse the optional elements in the response. Optional
elements may include modified calling numbers or called numbers, call reject or call diversion reasons,
and so on. The cause may be a syntax error or missing attributes in the call routing response.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
WA RN I NG
Routing List
SDL
SDI
Sys Log
Event Log
Parameter(s)
Policy Decision Point(String)
Called Party Number(String)
Calling Party Number(String)
Calling User Id(String)
Request XML Data(String)
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