Cisco Explorer 1540 Specifications download pdf (Page 446)

100

101

6-254

Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)

OL-20105-01

Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages

Warning-Level Alarms

Enum Reason

Recommended Action

Verify that the directory number(s) on the device itself match the directory number(s) that are configured

for that device in Cisco Unified CM Administration. Also, confirm that database replication is working.

Refer to the reason code definitions for additional recommended actions.

StationEventAlert

A station device sent an alert to Cisco Unified Communications Manager, which acts as a conduit from

the device to generate this alarm.

Code Reason

2 MisconfiguredDirectoryNumber - There is a configuration mismatch between the directory

numbers configured on the phone and the directory numbers configured in the Cisco Unified

CM database. If this is a third-party phone, confirm that the phone configuration is correct and

matches the Cisco Unified CM configuration. If this is a Cisco IP phone, confirm database

replication has a "good status" in the Unified CM Database Status report. This can be found on

the Cisco Unified Reporting web page. If the database replication status is good, reset the

device. If the problem still persists, restart the TFTP service and the Cisco Unified CM service

from the Control Center - Feature Services web page.

3 MalformedRegisterMessage - Cisco Unified CM cannot process a REGISTER message

because of a problem with the format of the message. If the device is a third-party phone,

confirm that the endpoint is sending a properly formatted REGISTER message.

4 AuthenticationError - The digest userid or password sent from the phone does not match the

userid or password configured in Cisco Unified CM. Digest userid is the end-user associated

with the phone on the Phone Config page, Digest User drop down box. Password is configured

on the end user page, digest credentials box. If this is a third-party phone, ensure the phone

digest credentials match the digest credentials configured on the End User web page. If this is

a Cisco IP phone, confirm database replication has a "good status" in the Unified CM Database

Status report. This can be found on the Cisco Unified Reporting web page. If the database

replication status is good, reset the device. If the problem still persists, restart the TFTP service

and the Cisco Unified CM service from the Control Center - Feature Services web page.

6 MaxLinesExceeded - The phone is attempting to register more lines than are allowed. The

maximum lines per device is 1024. Reduce the number of lines configured on this device.

7 TransportProtocolMismatch - Incorrect transport protocol (UDP, TCP or TCL) on which the

is using a transport protocol that matches the Phone Security Profile assigned to the phone in

the CCMAdmin device page. If the device is a Cisco phone, confirm database replication has

a "good status" in the Unified CM Database Status report. This can be found on the Cisco

Unified Reporting web page. If the database replication status is good, reset the device. If the

problem still persists, restart the TFTP service and the Cisco Unified CM service from the

Control Center - Feature Services web page.

8 BulkRegistrationError - A unexpected bulk registration message was received. If this occurs

repeatedly, collect SDL/SDI detailed traces with "Enable SIP Keep Alive (REGISTER

Refresh) Trace" under Cisco CallManager services turned on and contact TAC.

1 ... 445 446 447 ... 924

Comments to this Manuals

No comments

Cisco Explorer 1540 Specifications Page 446

Comments to this Manuals

Related products and manuals for Digital Video Recorders (DVR) Cisco Explorer 1540