Cisco Explorer 1540 Specifications download pdf (Page 526)

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)

OL-20105-01

Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages

Informational-Level Alarms

StationConnectionError

Station device is closing its connection with Cisco Unified Communications Manager because of the

reason that is stated in this alarm.

Facility/Sub-Facility

CCM_CALLMANAGER-CALLMANAGER

Cisco Unified Serviceability Alarm Definition Catalog

CallManager/CallManager

Severity

Informational

Parameters

Device Name [String]

Reason Code[Enum]

Enum Definitions -Reason Code

History

Cisco Unified Communications

Release Action

8.0(1) • Reason Code[Enum] parameter added.

• Enum Definitions for Reason Code table added.

Code Reason

0 deviceInitiatedReset—The device has initiated a reset, possibly due to a power cycle or

internal error. No action required; the device will re-register automatically.

1 sccpDeviceThrottling—(SCCP only) The indicated SCCP device exceeded the maximum

number of events allowed per-SCCP device. Events can be phone calls, KeepAlive messages,

or excessive SCCP or non-SCCP messages. The maximum number of allowed events is

controlled by the Cisco CallManager service parameter, Max Events Allowed. When an

individual device exceeds the number configured in that service parameter, Unified CM closes

the TCP connection to the device; automatic reregistration generally follows. This action is an

attempt to stop malicious attacks on Unified CM or to ward off excessive CPU usage. No

action necessary, the device will re-register automatically.

2 keepAliveTimeout—Unified CM did not receive a KeepAlive message from the device.

Possible causes include device power outage, network power outage, network configuration

error, network delay, packet drops and packet corruption. It is also possible to get this error if

the Unified CM node is experiencing high CPU usage. Verify the device is powered up and

operating, verify network connectivity between the device and Unified CM, and verify the

CPU utilization is in the safe range (this can be monitored using RTMT via CPU Pegging

Alert). No action necessary, the device will re-register automatically.

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