Cisco Explorer 1540 Specifications download pdf (Page 65)

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)

OL-20105-01

Chapter 2 New and Changed Information

Cisco Unified Communications Manager, Release 8.0(1)

Hunt Pilot Detailed Report

Only CAR administrators generate the Hunt Pilot Detailed Call Report. This report displays call details

for a hunt pilot number or a hunt member DN.

CAR and CDRM Alarm Interface

CAR and CDRM allow the alarm interface to raise alerts. The alarm interface can generate Syslog

events, SNMP traps, and e-mail notifications by using RIS/Collector/Alert Manager. CAR allows the

performance interface to poll serviceability counters and to be monitored in Cisco Unified Real Time

Monitoring Tool.

System-Wide Call Tracking End-to-End Call Trace

The End-to-End Call Trace feature facilitates tracing calls that traverse multiple Cisco voice products,

such as Unified CM, Cisco IOS Gateways, and other products.

There are four new CDR fields added: CAR Loader, schema, CDR export, CDR search reports and

migration.

For more information about System-Wide Call Tracking (SCT), see End-to-End Call Trace, page 2-27.

Cisco Unified Call Detail Records

This feature traces calls that traverse multiple Cisco voice products by using the call records collected

from each platform generated for the same call.

This section contains information on the following topics:

• End-to-End Call Trace, page 2-27

• Remote Destination to Number Mapping and CDRs, page 2-28

• New CDR Fields to Support Call Control Discovery, page 2-28

• New CDR Fields to Support External Call Control, page 2-28

• New CDR Support for iSAC Codec, page 2-29

• New CDR Fields for Hunt List Support, page 2-30

End-to-End Call Trace

To support the End-to-End call trace, following new fields have been added in the CDR search reports:

• IncomingProtocolID

• IncomingProtocolCallRef

• OutgoingProtocolID

• OutgoingProtocolCallRef

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