Cisco Explorer 1540 Specifications download pdf (Page 463)

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)

OL-20105-01

Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages

Warning-Level Alarms

To determine if this is the cause of the alarm - after you have checked all the other errors described here

- use RTMT to check the System object for performance counters Total Threads and Total Processes to

confirm that the values in those counters do not exceed the value configured in the Cisco RIS Data

Collector service parameter, Maximum Number of Processes and Threads. If the counters do not show

a value that is higher than what is configured in the service parameter, restart Cisco RIS Data Collector

service. If the alarm persists after restarting the service, go to Cisco Unified Serviceability and collect

trace logs (Trace > Configuration) for Cisco Syslog, Cisco RIS Data Collector, Cisco AMC Service, and

Cisco RIS Perfmon Logs and contact Cisco Technical Assistance Center (TAC) for detailed assistance.

ServingFileWarning

There was an error during processing of file request. This could happen if the requested file is not found

by the server, or other error indicated by the “Reason” clause when processing the file request.

Facility/Sub-Facility

CCM_TFTP-TFTP

Cisco Unified Serviceability Alarm Definition Catalog

System/TFTP

Severity

Warning (4)

Parameters

ErrorNumber [Int] FileName [String] IPAddress_Port [String] Mode [String] OpCode [Int]

Reason

[String]

Recommended Action

You can safely ignore this alarm if the reason shown in this alarm is “File not found” and if that file is

the MAC address-based file name for a phone that you are auto-registering; in that case, the phone is not

yet registered with the database and so it is normal for the phone's file not be found. In the case that

auto-registration is disabled, this alarm shows that the phone or device is not added to Cisco Unified

Communications Manager (Cisco Unified CM). Either add the phone to Cisco Unified CM or remove

the phone from the network. If you still get this error after removing the phone(s), go to Cisco Unified

Serviceability and enable Detailed level traces in the Trace Configuration window for the TFTP service

and contact the Cisco Technical Assistance Center (TAC).

TestAlarmWarning

Testing warning alarm.

History

Cisco Unified Communications

Release Action

7.0(1) Name changed from kServingFileWarning.

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