CHAPTER
4-1
Cisco IOS Telephony Service, Version 2.02
4
Advanced Configuration Tasks
This chapters discusses the configuration for a graphical user interface (GUI), voice-mail integration,
and application integration.
Contents
• Configuring a Graphical User Interface, page 4-1
• Integrating Voice Mail, page 4-9
• DTMF Integration with Legacy Voice-Mail Devices, page 4-23
• Integrating Cisco IOS Telephony Service with Applications, page 4-26
• Troubleshooting, Monitoring, and Maintaining Cisco ITS, page 4-32
• Configuration Examples, page 4-32
Configuring a Graphical User Interface
The Cisco IOS Telephony Service (ITS) GUI provides you with comprehensive management features to
help configure and maintain the Cisco ITS router. It also provides limited features for end users of the
Cisco IP phones. As the administrator, you must set up a username and password for yourself to allow
administrator-level login to the GUI and you must set up the username and password for the
Cisco IP phone end user to allow end-user-level login to the GUI.
See the following sections for configuration tasks for the GUI. Each task in the list is identified as either
required or optional.
• Configuring a GUI on the Router, page 4-1 (required)
• Getting Started with the GUI, page 4-3 (required)
Configuring a GUI on the Router
The GUI interface is intended for two classes of users: the local administrators for the Cisco IOS
Telephony Service router and the end users of the Cisco IP phone. For each class of users, passwords can
be set to prevent unauthorized personnel from accessing or changing Cisco IOS Telephony Service
router configuration and Cisco IP phone configuration. Username and password are configured through
the Cisco IOS command line interface (CLI) or through the GUI.
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