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Cisco IOS Telephony Service, Version 2.02
Chapter 4 Advanced Configuration Tasks
Integrating Voice Mail
Figure 4-13 Av-Cisco Service Provider Window
Troubleshooting Tips
On the Cisco IOS Telephony Service Router
If you are having problems with calls not getting forwarded to the Cisco Unity Voice Mail or problems
with the MWI light not turning on or off, use the debug commands for debugging the Cisco IOS
Telephony Service router to verify that the appropriate calls are set up between Cisco Unity and the
router.
On the Cisco Unity TSP
For specific problems on the Cisco Unity side, refer to the Cisco Unity documentation. Go to the
following URL:
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity24/tsg/tsg246.pdf
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