Cisco SCE 1000 2xGBE User's Guide download pdf (Page 143)

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Chapter 5 Configuration and Management

Rebooting and Shutting Down the SCE Platform

SCE 1000 2xGBE Release 2.0.10 User Guide

OL-7117-02 5-25

Clearing the User Log

You can clear the contents of the user log at any time. The user log contains important information

regarding the functioning of the system. It is recommended that a copy be made before the log is

cleared.

To clear the user log:

Step 1 From the SCE 1000# prompt, type clear logger device user-file-log and press Enter.

Step 2 The system asks Are you sure?

Step 3 Type Y and press Enter.

The SCE 1000# prompt appears.

Generating a File for Technical Support

In order for technical support to be most effective, the user should provide them with the

information contained in the system logs. Use the logger get support-file command to

generate a support file for the use of Cisco technical support staff.

To generate a log file for technical support:

Step 1 From the SCE 1000# prompt, type logger get support-file filename and

press Enter.

The support information file is created using the specified filename, and the SCE 1000#

prompt appears. This operation may take some time.

Rebooting and Shutting Down the SCE Platform

Rebooting the SCE Platform

Rebooting the SCE 1000 is required after installing a new firmware, in order for that firmware to

take effect. There might be other occasions where rebooting the SCE 1000 is necessary.

Note

When the SCE restarts, it loads the startup configuration, so all changes made in the running

configuration will be lost. You are advised to save the running configuration before performing reload,

as described in Saving the Configuration Settings (on page 5-12).

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