Cisco SCE 1000 2xGBE User's Guide download pdf (Page 256)

Chapter 10 Troubleshooting

RDR Reports

SCE 1000 2xGBE Release 2.0.10 User Guide

10-8 OL-7117-02

Symptom How to look for the

specific cause

Possible Cause Resolution

No RDR

reports

• System operation-status

problem

System status is not

Operational Front

panel LEDs indications.

CLI commands:

show system

operation-status

• Boot time failure

• Run time failure

• Link problems

Check the system status,

front panel LEDs and user

log file for problem

indications. Handle the

problem according to the

warning / error in the user

log.

Refer to Verifying

Operational Status (on

page 4-55).

RDR reports

are not

generated due

to traffic

problems

If all previous options were

correctly functioning /

configured, check if traffic

reaches the SCE Platform.

CLI commands:

show interface

GigabitEthernet 0/#

counters

Check printout of this

command for: “In good

unicast packet”. This

counter should be constantly

incrementing in both ports.

Traffic connection may be

cutoff at the SCE Platform or

its peers

Check GBE interface link

LEDs.

Check auto-negotiation

configuration in the SCE

Platform and its peers.

show interface

GigabitEthernet 0/#

GigabitEthernet interfaces

auto-negotiation may be

incorrectly configured.

• Check / reconnect the

cable to the GBE port

• Check / replace the

cable

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