Cisco SCE 1000 2xGBE User's Guide download pdf (Page 251)

Chapter 10 Troubleshooting

Front Panel LEDs

SCE 1000 2xGBE Release 2.0.10 User Guide

OL-7117-02 10-3

Symptom How to look for the

specific cause

Possible Cause Resolution

Management port

link LED is unlit

CLI commands:

show interface

GigabitEthernet

0/#

If the management link is

down, you might need to

use the Console port.

Management port link

is down.

For possible causes, see

below.

Check the

management

interface port by

performing a ping

command to the SCE

1000 platform. If

connection is

functional contact

customer support

GBE connector is not

connected to the

platform or to the

network

Reconnect the cable

to the GBE port

GBE cable is broken Replace the cable to

the GBE port

Check / Replace the

cable.

Other problems

indicated by the

status LED:

View the user log. (See

Viewing the User Log (on

page 4-56).

Warning message in the

user log file:

“voltage problem:”

Voltage problem. Call technical support

immediately

Warning message in the

user log file:

“fans problem:”

Fans problem. Call technical support

immediately

Warning message in the

user log file:

“abnormal raise in interior

temperature:”

Temperature raised

above threshold.

Switch the SCE 1000

platform Off. Call

technical support

immediately.

Warning message in the

user log file:

“insufficient disk space:”

Disk capacity

exceeded.

Delete uneeded files

from the disk.

Power supply LED is

unlit

Warning message in the

user log file:

power supply problem

Both power supply

LEDs are unlit

indicates that there is

no power.

One power supply LED

unlit indicates that

there is no power

supply redundancy.

If both LEDs are

flashing, but the box

is still functional, this

indicates a LED

problem. For any

problem of this sort,

contact customer

support.

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