Cisco SCE 1000 2xGBE User's Guide download pdf (Page 255)

Chapter 10 Troubleshooting

RDR Reports

SCE 1000 2xGBE Release 2.0.10 User Guide

OL-7117-02 10-7

Table 10-3 RDR Reports

Symptom How to look for the

specific cause

Possible Cause Resolution

No RDR

reports

• Configuration problems

No RDR

reports are

sent from the

SCE Platform

CLI commands:

• show RDR-

formatter

connection-status

(Connection is down)

• show RDR-

formatter

counters

• RDR connection is not

configured or configured to

a host which is non-

functional

• Check / configure RDR

destination.

• Refer to The RDR

Formatter (on page 6-

19).

RDR formatter

fails to

connect to the

Collection

Manager

CLI commands:

show ip access-

class

• The Collection Manager is

denied by IP access list.

• Management Link

problems.

• Check IP ACL

configuration

• Refer to Defining the

Global Access List (on

page 6-4).

• Refer to Management

Link (on page 10-5).

RDR

connection is

setup correctly

but reports are

not generated

CLI commands:

show RDR-formatter

counters

Counters show that RDR did

not read any events.

• No application is

configured to Linecard

CLI command

show interface

LineCard 0

• Refer to the to the

relevant application user

guide.

CLI commands:

show interface

linecard #

• Linecard is in shutdown

mode

• Change Linecard mode

to no shutdown.

Refer to LineCard

Interface Configuration

Mode.

• Linecard is in silent mode • Change Linecard mode

to no silent.

Refer to LineCard

Interface Configuration

Mode.

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