Cisco SCE 1000 2xGBE User's Guide download pdf (Page 249)

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101

SCE 1000 2xGBE Release 2.0.10 User Guide

OL-7117-02 10-1

This chapter discusses common problems and solutions when configuring the SCE 1000 or one of

its components.

Whenever there is a problem or a suspected problem, search the user log for warnings and/or

errors that might indicate the reason for the problem.

The following instructions will help you troubleshoot the SCE 1000 platform. However, it is

advisable to first review the chapter that discusses the related features before trying to resolve the

problem.

Note

Before contacting customer support, always generate the appropriate file from the user log. See

Generating a File for Technical Support (on page 5-25).

Step 2 This chapter contains the following sections:

• Document Conventions 10-1

• Front Panel LEDs 10-2

• Management Link 10-5

• RDR Reports 10-6

• GBE Interfaces Connectivity 10-10

• Software Package Installation 10-12

• User Log 10-14

Document Conventions

The usage of the troubleshooting tables is as follows:

• Row shaded in gray: The main symptom that could indicate a variety of problems; following

rows include detailed symptoms for further diagnosis.

• “How to …” column: Gives instructions to help pinpoint the cause of the problem.

CHAPTER 10

Troubleshooting

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