Chapter 10 Troubleshooting
Software Package Installation
SCE 1000 2xGBE Release 2.0.10 User Guide
10-12 OL-7117-02
Software Package Installation
When encountering problems during the installation of a new software package on the SCE 1000,
check the following options.
Table 10-5 Software Package Installation
Symptom How to look for the
specific cause
Possible Cause Resolution
Package file not found CLI commands:
• Boot system
<filename>
Returned error is:
• Error—File <file
name> does not
exist
• The package file does
not exist in the
specified location
• Verify package
file location and
try again
Package file open error
CLI commands:
• Boot system
<filename>
• Refer to secondary
symptoms
Check the printout of this
command for the package
file type.
Package file type
mismatch
• The package file type
is management-
image instead of
system-image
• Verify that you are
trying to open the
correct package file
Package file platform
mismatch
• The package file
platform is not the
SCE 1000 installation
file
• Verify that you
have the package
file appropriate to
your platform
type
Returned error is:
• Package file
<file name> does
not contain
magic header
• The file is not a
software installation
package file
• Verify that you
are trying to open
the correct file
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